Piggybet Casino Terms & Conditions

1. About these terms

These Terms & Conditions apply to your use of the Piggybet Casino website, account services, games, payment facilities and other features made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not access the website or use the services.

Additional rules may apply to particular games, promotions, competitions, payment methods or other services. Those rules will be displayed or made available when relevant and are part of these terms. If there is an inconsistency between these general terms and a specific set of product or promotion rules, the specific rules will apply to that product or promotion to the extent of the inconsistency.

You are responsible for reading the current version of these terms before using the website. Piggybet Casino may update, replace or amend the terms from time to time where permitted by law. Changes may be published on this page or communicated through the website. Continued use after an update means that you accept the revised terms.

Using the website lawfully

You must use Piggybet Casino only for lawful purposes and in accordance with all laws that apply to you. You must not use the website if online gambling is prohibited in your location, if you are not legally permitted to gamble, or if you are subject to a restriction that prevents you from using the service. Access may be limited or unavailable in some locations.

• You must not use the website to facilitate fraud, money laundering, theft or any other unlawful activity.
• You must not interfere with the operation, security or availability of the website.
• You must not use automated tools, bots, scripts or other methods intended to obtain an unfair advantage.
• You must not allow another person to use your account or use another person's account.
• You must comply with all game instructions, account requirements and reasonable security checks.

2. Eligibility and your account

To open or use an account, you must meet the minimum legal age for gambling in your location. For Australian players, this generally means you must be at least 18 years old. Piggybet Casino may require evidence of your age and identity before allowing access to some or all services. Providing false, incomplete or misleading information may result in an account being restricted or closed.

Accurate account information

You must provide information that is complete, accurate and current when registering and whenever requested. This may include your name, date of birth, residential details, payment information and identity documents. You must update your details if they change. Information supplied for an account must belong to you and must not be used to impersonate another person.

One account per player

Unless expressly permitted under the applicable rules, you may hold only one personal account. Creating multiple accounts, opening an account for another person or attempting to avoid an account restriction is not allowed. If duplicate or linked accounts are identified, Piggybet Casino may review the accounts and take action in accordance with these terms and applicable law.

Keeping your account secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where unauthorised use results from a failure by Piggybet Casino to meet its legal obligations. Do not share your password, payment details or verification information. Contact the available support channel through the website promptly if you believe your account has been accessed without permission.

Verification and account reviews

We may carry out identity, age, payment, fraud, responsible gambling and financial crime checks. You must cooperate with reasonable requests for information or documents. Reviews may delay access to an account, deposits, withdrawals or particular services while they are completed. Any information provided should be genuine, readable and valid for the purpose requested.

An account may be suspended, restricted or closed where there are concerns about eligibility, security, identity, unlawful activity, a breach of these terms or the protection of you or other customers. Where permitted, relevant funds will be handled in accordance with applicable law and the outcome of the review.

3. Games, deposits, withdrawals and promotions

Games and wagering

Games are provided for entertainment and are subject to the rules shown on the website. Before placing a wager, you should check the game information, available options, stake details and any applicable rules. A wager is generally treated as accepted when it is recorded by the system, unless it is rejected, cancelled or voided under the relevant rules or applicable law.

Results will be determined using the relevant game rules and the information recorded by the website. If there is an obvious technical error, display error, pricing error or other system issue, the affected activity may be reviewed and corrected in accordance with the applicable rules. We may cancel or void activity where this is necessary to correct an error, address misuse or comply with legal obligations.

Deposits and withdrawals

Available payment methods, processing requirements and any applicable fees will be shown on the website. You may use only a payment method that you are authorised to use. Payments made through another person's account or payment instrument may be rejected or reviewed. A withdrawal may be subject to identity, ownership and security checks before it is processed.

You should check all transaction details before confirming a deposit or withdrawal. We are not responsible for delays or losses caused by incorrect information supplied by you, restrictions imposed by a payment provider, banking interruptions or circumstances outside our reasonable control. You remain responsible for any taxes, charges or reporting obligations that apply to you.

Promotions and bonuses

Promotions, bonuses and rewards may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, time limits, qualifying activity, wagering conditions, maximum values or other restrictions. You should read those terms before accepting an offer. If you do not meet the relevant conditions, an offer may not be awarded or any associated benefit may be removed.

Promotions are intended for genuine personal use and must not be abused. This includes creating accounts to obtain an offer more than once, coordinating activity with other people, using prohibited strategies or taking advantage of an obvious error. Piggybet Casino may withdraw or amend a promotion where permitted by law and may refuse access to an offer where eligibility requirements are not met.

Technical interruptions

The website and games may occasionally be unavailable because of maintenance, updates, telecommunications problems, software faults or other events. We will take reasonable steps to maintain and restore the service, but uninterrupted access cannot be guaranteed. If a technical issue affects an account, wager or transaction, the matter may be investigated and resolved according to the relevant game rules and applicable law.

4. Responsible gambling and privacy

Gamble responsibly

Gambling should be an enjoyable leisure activity, not a way to make money or recover losses. Only gamble with money you can afford to lose. Set a budget before you play, keep track of your time and spending, and avoid gambling when you are upset, tired or affected by alcohol or other substances.

• Do not chase losses or increase your stakes to try to change a losing result.
• Take regular breaks and stop when you reach your personal limit.
• Do not borrow money or use funds needed for household expenses to gamble.
• Consider available deposit, spending, time-out or self-exclusion tools where offered.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request help with responsible gambling settings or account restrictions through the support options made available on the website. A self-exclusion or closure request should be made clearly and must not be avoided by opening another account. Account restrictions may affect access to games, deposits, withdrawals and promotional communications.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, verify accounts, process transactions, prevent fraud, meet legal obligations, manage responsible gambling risks and improve the website. You should review the Privacy Policy for further information about collection, use, storage and disclosure.

You are responsible for ensuring that the contact and notification settings connected with your account are current. Marketing communications may be subject to your preferences and applicable law. Important service, security or legal notices may still be sent where necessary to administer your account.

5. Intellectual property, liability and disputes

Website content and permitted use

The website, branding, text, graphics, software, design and other content are protected by intellectual property laws unless stated otherwise. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, sell, reverse engineer or commercially exploit website content without permission, except where a legal right allows you to do so.

Third-party services

The website may include links, payment services, software or other features provided by third parties. Third-party services may be governed by separate terms and privacy notices. Piggybet Casino is not responsible for the content, availability or conduct of an independent third party to the extent permitted by law. You should review the relevant third-party terms before using those services.

Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified under Australian law. Subject to that requirement, the website and services are provided in accordance with these terms, and access may not always be uninterrupted, error-free or available on every device.

To the extent permitted by law, Piggybet Casino is not responsible for loss caused by your breach of these terms, misuse of the website, inaccurate information, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Any limitation of liability applies only to the extent permitted by applicable law.

Questions and disputes

If you have a question about your account, a transaction, a game or these terms, use the customer support options shown on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for further details to confirm account ownership and investigate the issue.

Any dispute should first be raised through the available support process so it can be reviewed. Nothing in this section prevents you from using a legal right, complaint pathway or dispute resolution option available under Australian law. These terms are subject to the laws that apply to the service and to you, and any court or tribunal proceedings will be handled in the jurisdiction permitted by those laws.

Severability and entire agreement

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue. These terms, together with any applicable game, promotion and privacy information, represent the agreement governing your use of Piggybet Casino unless another written agreement or mandatory law applies.